We are looking for a Guest Experience Ambassador

We are looking for a Guest Experience Ambassador

Are you looking for a cool and non-standard job in the hospitality industry in one of the busiest tourist destinations in the world? Then Surf House Phuket, Thailand might just be the right place for you.

Surf House Phuket is currently looking for an enthusiastic Guest Experience Ambassador.

This is a highly active role for a person who speaks English and at least one more major language (Russian, Chinese, French, Hindi or Thai).

Duties & responsibilities
- Meets and greets guests warmly with a genuine smile and eye contact explaining the
procedures, ease, safety and pricing of the FlowRider, escorts them to the ticket shop or tables in the dining area
- Gives out flyers and sells the activity in and outside of the venue
- Entertains the visitors by surfing on a FlowRider
- Informs guest of current promotions and ensure a smooth handover to the service staff
- Manages the in- and outgoing flow of guests, provides accurate information about surfing, dining and shopping when appropriate
- Assists on preparations, meets and greets customers during busy events and special theme nights
- Tends to special guest needs and requests
- Maintains a neat, organized front-of-house environment
- Backs-up service staff as needed

Main requirements
– Good communication skills
– Prior experience in hospitality or with tourists will be an advantage
– Well-groomed and outgoing character
– Hard-working, responsible and trustworthy
– Good personality and positive attitude
– Service minded

We offer
– Staff outfit
– Staff meals
– An attractive salary package
– Social security
– Free usage of sports facilities incl. for family members
– A fast-paced, challenging yet hip and cool working environment

Apply now by sending your CV with a recent photo to:

Traversing the coastal route of Phuket

Traversing the coastal route of Phuket
Frequent travellers to Phuket would likely know the pain of bargaining with the taxis and tuktuks, often over a fare charged for even the shortest distance. Either that, or risk the mopeds with other rather (over) enthusiastic trucks and mini buses on this paradise island.

In 2018, Phuket City Development introduced the Phuket Smart Bus that operates from the Phuket International Airport up north all the way to Rawai Pier down south. The coastal route takes commuters along the scenic west coast where most of the tourist actions unfold. Searching for things to do in Phuket, or searching for waves in Phuket, this is so gonna make your life easier!

With travel fares ranging from 50THB to 170THB, this initiative shaves off a chunk of the expenditure for tourists and allows one to spend where it matters most! The operator has also joined the cashless wagon with the use of Rabbit Card to pay for the fares. The cash value stored in the Rabbit Card can be used with promotions from major service providers on the island such as MacDonald’s, Family Mart, The Coffee Club, Burger King, The Pizza Company, Sizzler, Swensen, Breadtalk (Central Festival) and of course Surf House Phuket for some actions on our surf machine!

Beyond the island, travellers would be delighted to find this card compatible in Bangkok’s BTS and the same retailers all around Thailand.

In summary, its a great way to travel with the Rabbit Card. And with the ability to pay with it at some of the more prominent retailers in Phuket (and Thailand), consider this an upgrade from the hassle of lugging the cash around. To find out more about the bus route and where to get the Rabbit Card, visit . To buy or top-up the cash value on your Rabbit Card, feel free to drop by either Surf Houses at Kata Beach and Patong Beach.

Travel smart, Surf hard!

Kata Beach

Kata Beach
A lot of tourists when they come to Phuket ask, what is the best beach here? What can I do at that beach? Any activities? Where can I find food? I'm here to answer all your questions. I mean of course all the beaches here have their own unique style and vibe to them but I'm here to share with you guys one specific beach, and that is Kata Beach.

Piercing white sand, crystal clear blue water - in my opinion Kata Beach is the best beach on this island, it has everything you could ever need and more. If you happen to visit Phuket during the months of June – October, be sure to bring along your beloved surfboard because the surf will be pumping! And for the people who don't want to go through all the hassle of bringing your own surfboard when you're on holidays, don't worry because surfboard shops are all along Kata Beach. Just go up to one and get your 300 baht rental and head out into the surf.

June - October is considered to be Phuket's low season because that's when the monsoon season starts and that's how we get waves thanks to the monsoon. We rarely get groundswell in Phuket. Most of the waves we get here are wind-driven but still when it's good it's good. Weather during the low season isn't the best; its rainy and windy most of the time, so tourists choose to come during the high season.

November - May is our high season, this is the time where Phuket looks like that poster you picked up at your local grocery store. The sky is always blue and the beach looks like a photo-shopped image. I have to say Phuket looks beautiful during the high season but there is one downfall... No surf! When you've been waking up to go to the beach, having your buffet breakfast at the hotel, read that book you have always wanted to finish. It gets a little repetitive, you get a little bored, what else can you do at Kata?

What about some trendy music? Internationally inspired food, ice cold beers, bottomless cocktails and non-stop surfing action! Sounds good doesn't it? Located in the middle of Kata Beach you can find Surf House Kata Beach! With a double lane FlowRider, you will never miss out on a surfing day ever again! For those of you who are skeptical about Flowboarding - don't be: Flowboarding is a relatively safe and easy sport to pick up, pretty much anyone can do it, Anyone with normal health and a minimum of 122cm tall can ride. Surf house Kata Beach has the most experienced Flowboarders to instruct you through your session so you have nothing to worry about. Flowboarding is a relatively new sport so most of you might not know what it is. Flowboarding is a combination of surfing, skating, snowboarding, and wakeboarding, so there is a learning curve to it but nothing that you can’t overcome, I'm sure.

And if you’re feeling that surfers’ hunger, don't worry; Surf House has the best menu in town! Grab yourself a Kahuna burger - a juicy beef patty with fresh lettuce, tomatoes, and the house’ special sauce plus fresh and crispy French fries. Now, who wouldn't want that? Pair it up with a cold beer and a beautiful view of the sunset and you got yourself the perfect day!