We are looking for a Guest Experience Ambassador

We are looking for a Guest Experience Ambassador

Are you looking for a cool and non-standard job in the hospitality industry in one of the busiest tourist destinations in the world? Then Surf House Phuket, Thailand might just be the right place for you.

Surf House Phuket is currently looking for an enthusiastic Guest Experience Ambassador.

This is a highly active role for a person who speaks English and at least one more major language (Russian, Chinese, French, Hindi or Thai).

Duties & responsibilities
- Meets and greets guests warmly with a genuine smile and eye contact explaining the
procedures, ease, safety and pricing of the FlowRider, escorts them to the ticket shop or tables in the dining area
- Gives out flyers and sells the activity in and outside of the venue
- Entertains the visitors by surfing on a FlowRider
- Informs guest of current promotions and ensure a smooth handover to the service staff
- Manages the in- and outgoing flow of guests, provides accurate information about surfing, dining and shopping when appropriate
- Assists on preparations, meets and greets customers during busy events and special theme nights
- Tends to special guest needs and requests
- Maintains a neat, organized front-of-house environment
- Backs-up service staff as needed

Main requirements
– Good communication skills
– Prior experience in hospitality or with tourists will be an advantage
– Well-groomed and outgoing character
– Hard-working, responsible and trustworthy
– Good personality and positive attitude
– Service minded

We offer
– Staff outfit
– Staff meals
– An attractive salary package
– Social security
– Free usage of sports facilities incl. for family members
– A fast-paced, challenging yet hip and cool working environment


Apply now by sending your CV with a recent photo to: office.patong@surfhousephuket.com